At HostTejas (“we, our,” or “us”), protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://hosttejas.com/dev/) and use our web hosting services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We process your personal data based on:
We may share your information under the following circumstances:
Third-Party Vendors: Trusted partners who perform services on our behalf (e.g., payment processing, data analysis, customer support) under strict confidentiality agreements.
Compliance: When required to comply with legal obligations, such as subpoenas, court orders, or governmental requests.
Protection: To protect our rights, safety, or property, and that of our users and the public.
Mergers and Acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to appropriate safeguards.
We use cookies and similar tracking technologies to enhance your experience, monitor and analyze website traffic, and deliver personalized content and advertisements. You can control cookies through your browser settings; however, disabling them may affect the website’s functionality.
We implement a range of security measures to protect your personal information:
Despite our efforts, no transmission or storage method is completely secure. We strive to use commercially acceptable means to protect your data, though absolute security cannot be guaranteed.
Your information may be transferred to and maintained on servers located outside your country of residence. Such transfers are carried out in compliance with applicable data protection laws, with appropriate safeguards in place.
We retain your personal information only for as long as necessary:
Once your data is no longer required, we will take reasonable steps to securely delete or anonymize it.
Depending on your jurisdiction, you may have rights regarding your personal data, including:
To exercise these rights, please contact us using the information provided below.
We may update this Privacy Policy periodically. When changes are made, we will update the effective date and post a notice on our website. We encourage you to review this policy regularly.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
This document is intended as a template. We recommend consulting with legal counsel to ensure compliance with all applicable laws and regulations.
These Terms and Conditions (“Terms”) govern your use of the web hosting services provided by HostTejas (“Company”, “we”, “us, or “our”). By signing up for or using our services (“Services”), you (“Customer”, “you”, or “your”) agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
By using our Services, you represent that you have read, understood, and agree to these Terms and any additional policies, guidelines, or rules incorporated herein by reference.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or notifying you via email. Your continued use of the Services after such modifications constitutes your acceptance of the new Terms.
Refunds for Services will be handled in accordance with our Refund Policy, which is available on our website. Refunds are provided only when explicitly stated and are subject to our review. No refunds will be issued for cancellation mid-term unless otherwise agreed in writing.
You agree not to use the Services for any unlawful or prohibited purpose, including but not limited to:
You are solely responsible for the content you host and any consequences arising from its use.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
IN NO EVENT SHALL HOSTTEJAS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless HostTejas, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Services or breach of these Terms.
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you agree to our collection and use of information in accordance with the Privacy Policy.
HostTejas shall not be liable for any failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of war, or governmental actions.
For any questions or concerns regarding these Terms or the Services, please contact us at:
HostTejas
Email: [email protected]
Address: Rajmahal, Sahibganj Jharkhand, India
*This sample Terms and Conditions document is intended for general informational purposes only. HostTejas recommends that you review this document with your legal counsel to ensure it meets your specific business and legal requirements.*
This Refund Policy outlines the conditions under which refunds are granted for services provided by HostTejas. By purchasing our services, you agree to the terms and conditions described below.
No Refund: Once a domain registration order is complete and the domain is active, refunds will not be provided.
No Refund: Refunds are not available if a domain renewal order is completed and the renewal has been extended.
No Refund: No refunds will be issued once a domain transfer is completed and your domain has been migrated to our platform.
Money Back Guarantee: A 30-day money back guarantee is available for billing cycles of 3, 6, 9, or 12 months (or longer).
Monthly Billing Cycle: Refunds are not provided for services billed on a monthly basis.
Violations: No refunds will be granted if the service is suspended or terminated due to any violations of our terms.
Refund Method: Approved refunds will be processed only to the original source payment method.
Money Back Guarantee: A 7-day money back guarantee applies to any billing cycle.
Violations: No refunds will be granted if the service is suspended or terminated due to any violations of our terms.
Refund Method: Approved refunds will be processed only to the original source payment method.
How to Request: To request a refund or cancellation, you must submit a support ticket with our billing crew through your client area.
Support Channel: Refund or cancellation requests will only be accepted via the support ticket system. Requests submitted through any other support channel will not be processed.
Billing Team Availability: Our billing team is available to respond during working days and working hours.
Processing Time: Once approved, refunds will be credited via the payment gateway. Please note that the payment gateway may require 7-14 working days to process your refund.
Service Violations: Refund guarantees do not apply to accounts that have been suspended or terminated due to violations of HostTejas’ policies.
Payment Method: Refunds will be issued exclusively to the original payment method used during the purchase.
Policy Updates: HostTejas reserves the right to update or modify this refund policy at any time. Any changes will be communicated through our website and will apply to all subsequent transactions.
For any questions regarding this Refund Policy, please contact our billing team via a support ticket in the client area.
By using HostTejas services, you acknowledge that you have read, understood, and agree to this Refund Policy.
This Acceptable Usage Policy (AUP) outlines the guidelines for using HostTejas services. By utilizing our web hosting services, you agree to adhere to this policy. Failure to comply may result in suspension or termination of your services.
The purpose of this policy is to ensure that HostTejas' services are used in a lawful, ethical, and respectful manner. All users must comply with this policy and with all applicable laws and regulations.
HostTejas reserves the right to monitor service usage to ensure compliance with this policy. We may take necessary actionincluding suspension or termination of services—if any violations are detected.
Any breach of this Acceptable Usage Policy may lead to immediate suspension or termination of your account, at our sole discretion. Additionally, HostTejas reserves the right to cooperate with law enforcement authorities in investigating and prosecuting illegal activities.
HostTejas may update this Acceptable Usage Policy from time to time. All changes will be posted on our website, and your continued use of our services will constitute acceptance of any modifications.
If you have any questions regarding this policy, please contact our support team via a support ticket in the client area.
At HostTejas, we value our users and are committed to delivering exceptional service. If you experience any issues or have complaints about our services, please follow the steps below to report your grievances.
To report a grievance or issue:
Our support team is available on working days during regular business hours. You can expect an acknowledgment within 24-48 hours, followed by a detailed response as soon as possible.
After your initial report, our team will investigate the issue and work with you to resolve it. We may reach out for additional information to ensure a thorough review and effective resolution.
If you are unsatisfied with the initial resolution, you may request an escalation. Simply mention in your follow-up ticket that you wish to escalate the matter for further review by our senior team.
Your feedback is important to us, and we are committed to improving our services continuously. For any questions regarding the grievance reporting process, please contact our support team through the client area.
At HostTejas, we provide instant and seamless delivery of our hosting services, ensuring you get started on your online journey without delay. Our automated system activates your services as soon as the payment is successfully processed.
Monitor your order status through the HostTejas Client Portal. Our support team will provide timely updates in case of any delays.
If your service is not delivered within the specified timeframe, you may request a refund in accordance with our Refund Policy. Orders can also be canceled prior to activation by contacting our support team.
For any further inquiries regarding our delivery process, please contact our 24/7 Support Team.